Returns & Exchanges

Can I Return My Purchase?

FR Girls of will gladly accept your returns for exchange or credit within 14 days of purchase. Merchandise must be in as-new condition (tags, packaging intact, unwashed, unworn). If an item has been customized in any way including but not limited to logos, names, embroidery, patches, vinyl or sewing alterations.

Boots may be exchanged or returned only if the soles are unscratched and the boots are in as-new condition. When trying on boots, be sure to walk only in carpeted areas until you are sure that your boots fit correctly.

Unfortunately, we are not able to reimburse you for any shipping costs you incur purchasing an item at

Returning to FR Girls of

You will need to call (903-963-7410) or email to get an RA#

How To Ship Your Return or Exchange strongly recommends that all return shipments be made by UPS or FedEx, so that you can take advantage of their shipment tracking system. We cannot assist you with lost return shipments unless a tracking number has been assigned to the shipment.

You must include the RA # with your return. Be sure to include a copy of your packing slip, email order confirmation, or a printed copy of your order inside the package.

If you are exchanging an item and a credit is required, your card will be credited for that purchase. A new order will then be placed for your new item. You will see a new authorization for this new order.

If you are to receive credit on your credit card, allow one to two billing cycles for the credit to appear on your statement.

Problems, Questions, Suggestions?

If you have any questions regarding your order, please email You may also contact us by telephone: 903-963-7410

Hours of operation for our Customer Service Department are Mon-Fri 9 am-5 pm | CST

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