Return / Refund Policy for FR Girls of Texas

Last updated 2020


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 90 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. ALL CUSTOMIZED/EMBROIDERED ITEMS ARE NOT AVAILABLE FOR RETURN OR EXCHANGE.

RETURN PROCESS

To return an item, please email customer service at warehouse@froftexas.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number place the item securely in its original packaging and include your proof of purchase (packing slip) and the return form (if provided) and other information to help us process your return in a timely manner, and mail your return the following address:

FR Girls of Texas

Attn: Returns

RMA #

170 North Cedar Street

Van, TX 75790

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least 14 days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

903-963-7410

M-F 8am-4pm CST