Return / Refund Policy for FR Girls of Texas
Last updated 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within 90 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. ALL CUSTOMIZED/EMBROIDERED ITEMS ARE NOT AVAILABLE FOR RETURN OR EXCHANGE.
To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number place the item securely in its original packaging and include your proof of purchase (packing slip) and the return form (if provided) and other information to help us process your return in a timely manner, and mail your return the following address:
FR Girls of Texas
170 North Cedar Street
Van, TX 75790
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least 14 days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed. Refunds are not available for online purchase, only exchanges of equal or lesser value.
If you have any questions concerning our return policy, please contact us at:
M-F 8am-4pm CST